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In FY18 SVA helped organisations be more effective by:

Assisting House with No Steps and The Tipping Foundation to merge and better serve people with disability.

House with No Steps and the Tipping Foundation engaged SVA Consulting to develop the merger business case, including the financial benefits, but more importantly, the benefits for clients from both organisations. Once a merger had been decided as the best course of action, SVA Consulting designed a customer-centric operating model for the new organisation and supported implementation of the merger. The two organisations successfully merged in March 2018 and now provide services to more than 5000 people across NSW, QLD, Vic and the ACT.

SDGs: Good health and wellbeing, Reduced inequalities, Partnerships for the goals

Assisting Lifeline to trial the first text-based crisis service in Australia.

Along with project partner Today, SVA Consulting supported Lifeline to design and develop a pilot crisis support service delivered via text message. The team used a human-centred design approach that was informed by the lived experience of help-seekers and Lifeline’s workforce. Learnings from this pilot will inform future crisis support service design in Australia, particularly for people in need who are hard to reach through traditional services

SDGs: Good health and wellbeing, Partnerships for the goals

Supporting early childhood educators to build the resiliency skills of young children at risk.

SVA’s partnership with Pathways to Resilience Trust’s ‘Wings to Fly’ program is focused around scaling the organisation’s capacity so they can run more workshops and training sessions with early years’ educators and, in doing so, support more at-risk children to build their resilience, skills and capacity to learn. To support the program’s growth, SVA accessed funding to appoint additional trainers to deliver the program into new markets and communities. The Program Lead codified the program and developed a suite of educator training materials for the Wings to Fly program (0-5 years) as well as supplementary programs Kaleidoscope of Colour (for early primary-aged children) and Journey to the Island of Calm (for late primary-aged children).

SDG: Quality education

“Our customers are at the centre of all we do. Put simply, we came together to help more people in more places. We’re passionate about upholding the rights of people with a disability. Together we will provide even better support and services to people with a disability, their families, and their carers.”

– Andrew Richardson, CEO of a newly merged organisation

Supporting the Victorian Aboriginal Child Care Association (VACCA) to understand and improve their ability to deliver impact for Aboriginal children and families.

As an Indigenous-run organisation VACCA places client outcomes at the centre of their work. By more effectively measuring their outcomes, VACCA can ensure better outcomes for people and communities and better demonstrate their program’s effectiveness to government and other stakeholders. SVA Consulting assisted VACCA to develop and implement a program of internal initiatives – a culturally-centred therapeutic model, a case management system, and a new monitoring and evaluation framework – including developing a change management plan to integrate and roll out the three initiatives. This ongoing project is enabling VACCA to continue to play a critical role in supporting a thriving Aboriginal community in Victoria.

SDGs: Reduced inequalities, Quality education

Launching a new impact investment fund designed to scale promising social purpose organisations.

The SVA Diversified Impact Fund is an innovative fund that invests in organisations that are ready to take on repayable capital to scale their operations and social impact. The Fund is structured to offer investors 20% downside protection with the support of 11 Australian Private Ancillary Funds. This innovative structure uses philanthropic guarantees to attract more capital to the impact investing market and will generate financial returns to over 60 investors while making a meaningful social impact. In June 2018, the $15 million fund achieved final close. The Fund builds on SVA’s successful implementation of the Social Impact Fund, which supported 10 social enterprises to grow and scale their impact so that more people and communities in Australia could thrive.

SDGs: Reduced inequality, Sustainable cities and communities, Good health and wellbeing, Partnerships for the goals

Investing in the design and construction of a world-class specialist dementia care facility.

The development of the Korongee village in Tasmania is a partnership between HESTA, Glenview (a not-for-profit aged care provider), SVA and the Commonwealth Government. Korongee’s design will make it possible for residents living with dementia to walk around the village and participate in everyday life decisions, which are presently not available to those in dementia care. SVA’s investment comes from the Social Impact Investment Trust, which is managed by SVA on behalf of HESTA. In FY18, HESTA allocated a further $40 million to the Trust, to fund investments that generate both a measurable social impact and a market-based financial return, establishing the largest social impact focused investment mandate in Australia at $70 million.

SDGs: Good health and wellbeing, Sustainable cities and communities, Partnerships for the goals