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Reflecting on FY19

It’s always valuable to look back at the end of another financial year and reflect on the stories of impact we have had the privilege to be part of. Throughout FY19, SVA Consulting had the chance to work with 120 clients over 196 projects. From building an outcomes framework for the Indigenous Land and Sea Management sector to alleviating the financial hardship caused by funerals, it has been a year of amazing insights and meaningful outcomes.

Below we have shared just a few of these stories.

As we reflect on the year, what stands out above all is the dedication of our clients to a fairer and more inclusive Australia. So as we embark on a new financial year, we’d like to take the time to acknowledge your passion and commitment to alleviating disadvantage so that all people and communities thrive. Thank you and we look forward to continuing to work with you again soon.

FY19 in numbers

At the heart of our work is our commitment to address disadvantage and improve the lives of all people in Australia. As you can see from the map, our ‘office’ is wherever you are, with our diverse clients and communities coming from all across the country. This financial year we’ve been busy delivering 196 projects, with 55% of this work coming from return clients.

FY19 in numbers

93%

93% of our clients said that the outcome of our work together had been either 'Very important' or 'Important'

90%

90% of clients said that they will implement either 'most' or 'all' of our recommendations.

88%

88% of our clients responded with an 8 or above out of 10 when asked how likely they were to recommend SVA Consulting to a friend or colleague.

Powerful stories from FY19

PM&C environment evaluation plan

PM&C environment evaluation plan

SVA Consulting developed the Indigenous Land and Sea Management (ILSM) Outcomes Framework, endorsed by a co-design group of 14 ILSM organisations to be piloted in 2019-20.

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Funeral financial hardship initiative

Funeral financial hardship initiative

SVA Consulting was invited to drive an innovative system-wide intervention in the funerals and funerals financial products markets.

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Flourish Australia inbound enquiry review

Flourish Australia inbound enquiry review

SVA Consulting worked with Flourish Australia to review their client intake and enquiry process and identify areas for streamlining.

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VACCA service demand projection

VACCA service demand projection

SVA Consulting supported the Victorian Aboriginal Child Care Agency to better understand the issues that will influence services for Victoria’s Aboriginal population over the next decade.

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Aruma strategy development

Aruma strategy development

Following their merger, SVA Consulting supported Aruma (formerly House With No Steps and The Tipping Foundation) to develop a new strategy to deliver on their vision for being a customer-focused, high quality national provider.

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WISE Employment impact reporting

WISE Employment impact reporting

SVA Consulting worked with WISE to define the indicators that measure their social impact and economic contribution, and created an 'Impact Report' to demonstrate their performance across these outcomes.

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Top SVA Quarterly articles from FY19

Data sovereignty, community control and better outcomes

Data sovereignty, community control and better outcomes

How data sovereignty can empower First Australian communities to define success on their own terms and improve outcomes for people.

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Harnessing the power of client feedback

Harnessing the power of client feedback

A good client feedback system helps improve both client outcomes and financial sustainability. What does it look like and how does the disability sector stack up?

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Strategy: to consult, inform or simply wing it?

Strategy: to consult, inform or simply wing it?

Be intentional about who to engage in your strategy development process. Find out how to do it and when.

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