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Organisational Effectiveness

You have a vision for a better world and a bold strategy for how to achieve it. But is your organisation working effectively and efficiently to realise your vision and deliver your strategy?

Many organisations evolve their operating model organically over time, creating a complex web of systems, processes, and people that can be costly and time-consuming, and may not reflect best practice for how to best achieve outcomes. At SVA Consulting, we help organisations cut through the complexity to identify and unlock the capabilities required to do what really matters: deliver improved outcomes in a financially sustainable way. We have developed and shared our own framework on what makes an effective social sector organisation – the SVA Fundamentals for Impact.

Whether you’re looking to take a human-centred approach to designing your services, review your service model against market and sector trends before you scale, or understand what truly matters to clients, our team can support you to ensure you are set up for success.

Case studies

Commonwealth Bank

Commonwealth Bank

SVA co-created an ambassador program for the Commonwealth Bank that matches employees with not-for-profit grant recipients.

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House with No Steps

House with No Steps

SVA supported House with No Steps and The Tipping Foundation to undertake the largest disability services merger in Australia.

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Lifeline Australia

Lifeline Australia

Lifeline Australia engaged SVA to support the design and development of a pilot crisis support service that utilises text messaging.

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Insights

The SVA Fundamentals for Impact

The SVA Fundamentals for Impact

The SVA Fundamentals for Impact help organisations assess their effectiveness and they can improve.

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How providers can be more customer centric

How providers can be more customer centric

A practical guide for providers looking to be more effective and efficient in supporting customers.

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More impact from process efficiencies

More impact from process efficiencies

Case studies show social purpose organisations can reap the benefits of improved process efficiencies.

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