New digital platform puts young people at the centre of employment programs

Social Ventures Australia (SVA) and the Citi Foundation have launched the Review Platform, a free digital platform that automates data collection and enables youth employment providers to consistently and easily collect feedback from young people, in order to demonstrate the value of their programs, improve practice and secure funding.  

Young people are being disproportionately affected by the current economic crisis. Across Australia, the youth unemployment rate, which was already double the mainstream unemployment rate, is increasing and there has been a dramatic rise in underemployment. 

“A generation of youth are in need of resources and skills to adjust to a rapidly evolving labour market. Added to this is the economic impact COVID-19 will have on young people. We are delighted to be able to work with SVA on this important resource that puts young people front and centre in determining successful youth employment initiatives,” said Louise Lindsay, Head of Community and Engagement, Citi Australia. 

For program providers committed to delivering the best possible outcomes, collecting regular feedback from young people about what works and what doesn’t, is essential. However, many providers lack access to free, digital tools that enable them to capture youth voice consistently and easily, to understand how well programs are being implemented, and to effectively measure what has changed for young people as a result of the program. 

SVA and the Citi Foundation have addressed this challenge by providing free access to the Review Platform and a suite of tools that enable youth employment providers to deliver good practice programs. 

“There is a greater need than ever for youth employment programs that deliver positive outcomes and meet each young person’s needs. The Review Platform places young people’s feedback at the centre of each program and will equip organisations wanting to help with a cost effective way to monitor and improve their impact, said Dr Lisa Fowkes, Director Employment, SVA. 

Over the last 12 months, SVA has been working alongside youth employment providers to prototype and design the online platform, including a digital survey tool that enables young people to self-report employment and education outcomes, and that automatically collates the results for analysis and reporting. SVA will provide support for providers to implement the tools and to use the data collected to drive practice change. 

“The Review Platform is a gift to organisations like us to simply plug-and-play with such a high-powered tool!”, said Lawson Smith, Programs Manager, Dismantle. 

The platform is based on the previously launched, Review ToolkitFor more information about the Review Platform, visit 

Access the Review Platform by emailing: