Reflecting on FY20
This past financial year has been a memorable one – and not always for the right reasons. For those of us focused on supporting people and communities to thrive, it has felt like just one curve ball after another. We’ve had bushfires, Covid-19 and now our first recession in nearly 30 years, all of which have severely impacted the wellbeing of our communities.
And yet, we are all still here and we are all still working. That’s because we know that our communities need our support now more than ever. This year we have seen and supported many organisations to do extraordinary things in response to the Covid-19 crisis, including:
- Shifting in-person services to a digital delivery model
- Rapidly establishing new income streams
- Re-evaluating the support that people experiencing vulnerability need in this new environment
- Re-prioritising scarce resources to focus on the most pressing challenges
In addition, working with the Centre for Social Impact, we made the case for government to support the for-purpose sector through the crisis, with the SVA Consulting team leading on the modelling of the financial health of over 16,000 ACNC registered charities. This work formed a key input to a series of reports (available here) which have been widely covered in the mainstream media and which we have discussed with a range of sector stakeholders.
Thank you for all that you do. Please scroll down to learn a little more about the work we did in FY20 and the feedback from our clients. We look forward to continuing our vital partnerships as we work towards an Australia where all people and communities can thrive.
FY20 in numbers
Delivering excellent results for our clients is what drives our team. This financial year we’ve been busy delivering 227 projects, with 56% of this work coming from return clients.
Client feedback is incredibly important to us. Below we’ve shared a breakdown of responses from our client experience surveys in FY20.
84%84% of our clients said that the outcome of our work together had been either 'Very important' or 'Important'
94%94% of clients said that they will implement either 'most' or 'all' of our recommendations
95%95% of our clients responded with an 8 or above out of 10 when asked how likely they were to recommend SVA Consulting to a friend or colleague
Powerful stories from FY20
Supporting PRF grantees through Covid-19
We are working with Paul Ramsay Foundation's 'Sustaining our Partners Taskforce' and individual grantees to better understand the impacts of Covid-19, as well as identify potential opportunities for impact.Read more
Making the case for investment in early intervention
Berry Street commissioned us to investigate the case for early intervention in the Victorian child protection system. We then examined the emerging impact of Covid-19 on families, and implications for this system.Read more
Shaping new Aboriginal-led economies
As mining operations leave East Arnhem and Groote Eylandt, we are supporting Aboriginal land owners to develop and implement future strategies for an economy that empowers them to make the decisions affecting their future.Read more
Improving community health outcomes
We have supported Primary Health Networks across the country to plan and assess their service design and delivery as they work to build integrated, client-centred care in our communities, and improve health outcomes.Read more
Building financial capability of Australians
ASIC worked with SVA Consulting to develop a shared impact (or outcomes) framework to support the monitoring and evaluation of financial capability initiatives as part of ASIC's Financial Capability Strategy.Read more
Identifying gaps in rare disease service delivery
The Office of Population Health Genomics within WA’s Department of Health commissioned SVA to provide a summary of service gaps and needs in the genetic and rare diseases community in Western Australia.Read more
Understanding RMHC's impact on families
We did a Social Return on Investment (SROI) evaluation of four Ronald McDonald House Charities programs to determine the socio-economic values of these programs for the community, healthcare and education systems.Read more
We work with governments, not-for-profits, social enterprises, funders, and corporates to create better lives for all Australians. Explore our case studies to learn more about our projects and partners.
Get in touch with us
We are Australia's leading not-for-profit consulting team, specialising in social impact with expertise across the social sector ecosystem. Reach out to discuss how we can support you in FY20.
Top SVA Quarterly articles from FY20
Evaluation for Indigenous self-determination
The right of Indigenous peoples to self-determination has significant implications for evaluating policies and programs.Read now
Seven pitfalls in outcomes measurement
What are the common things that go wrong when setting up an outcomes measurement approach? SVA consultants share 10+ years of insights.Read now
Addressing the cost of dying in Australia
How to address the costly business of funerals for those that can’t afford them? This initiative tackles both funeral costs and the way people save.Read now