Reflecting on FY20
This past financial year has been a memorable one – and not always for the right reasons. For those of us focused on supporting people and communities to thrive, it has felt like just one curve ball after another. We’ve had bushfires, Covid-19 and now our first recession in nearly 30 years, all of which have severely impacted the wellbeing of our communities.
And yet, we are all still here and we are all still working. That’s because we know that our communities need our support now more than ever. This year we have seen and supported many organisations to do extraordinary things in response to the Covid-19 crisis, including:
- Shifting in-person services to a digital delivery model
- Rapidly establishing new income streams
- Re-evaluating the support that people experiencing vulnerability need in this new environment
- Re-prioritising scarce resources to focus on the most pressing challenges
In addition, working with the Centre for Social Impact, we made the case for government to support the for-purpose sector through the crisis, with the SVA Consulting team leading on the modelling of the financial health of over 16,000 ACNC registered charities. This work formed a key input to a series of reports (available here) which have been widely covered in the mainstream media and which we have discussed with a range of sector stakeholders.
Thank you for all that you do. Please scroll down to learn a little more about the work we did in FY20 and the feedback from our clients. We look forward to continuing our vital partnerships as we work towards an Australia where all people and communities can thrive.
FY20 in numbers
Delivering excellent results for our clients is what drives our team. This financial year we’ve been busy delivering 227 projects, with 56% of this work coming from return clients.
Client feedback is incredibly important to us. Below we’ve shared a breakdown of responses from our client experience surveys in FY20.
84%
84% of our clients said that the outcome of our work together had been either 'Very important' or 'Important'94%
94% of clients said that they will implement either 'most' or 'all' of our recommendations95%
95% of our clients responded with an 8 or above out of 10 when asked how likely they were to recommend SVA Consulting to a friend or colleaguePowerful stories from FY20
Our projects
We work with governments, not-for-profits, social enterprises, funders, and corporates to create better lives for all Australians. Explore our case studies to learn more about our projects and partners.
Get in touch with us
We are Australia's leading not-for-profit consulting team, specialising in social impact with expertise across the social sector ecosystem. Reach out to discuss how we can support you in FY20.
Top SVA Quarterly articles from FY20
A diverse and talented team
Our team of over 40 professionals come from the top of their fields.