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The leading management publication for the social sector.

illustration of toy rocket People on shoulder of person looking to future with arrows suggesting variable outcomes Consumer faced with 3 doors

Goodstart: steering a social enterprise for impact

How does Goodstart, as a social enterprise, balance its commercial and social goals; and what role does influencing the system play in meeting its purpose?

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Strategy: to consult, inform or simply wing it?

Be intentional about who to engage in your strategy development process. Find out how to do it and when.

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Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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Avoiding strategy ping pong: the board’s role in strategy development

Avoid strategy development feeling like a game of table tennis between board and management by getting clear on roles upfront and know when and how they might need to change.

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Shared planning: letting staff determine your direction

Having no fixed idea on the future direction of Alzheimer’s Australia NSW (now Dementia Australia), the CEO engaged stakeholders to develop a strategy that reflected their combined views.

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Consumer faced with 3 doors

PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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group of execs looking through glasses at clients

Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Man in AIME hoodie throwing a dart at target in the sky

Aiming high – what it takes

What AIME Mentoring’s CEO, Jack Manning Bancroft can teach us about starting up a social purpose organisation and the philanthropy needed.+Video

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Teacher holding an apple, Pacifica girl holding an orange

Tailoring for individual needs in school transitions

A case study about tailoring the universally-offered careers curriculum to meet the needs of individuals.

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