Quarterly Logo

The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

Read More

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

Read More

PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

Read More

Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

Read More

How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

Read More

Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

Read More

Explore articles

Staff picks illustration

Summer treats: staff picks 2017

Once again SVA staff offer a plethora of treats for your holiday reflections and inspiration.

Read More Medium Read

How catalytic advocacy can speed up system change

Patrick Flynn explains how organisations can use proven initiatives as catalysts for change in government policies and service systems.

Read More Medium Read

Seven steps to effective advocacy

SVA’s seven-step process will help social sector leaders develop a strategy to advocate for change.

Read More Medium Read