The leading management publication for the social sector.

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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surfer on wave & swimmer with floats

Sector trends: stories from the frontline part 2

In part 2, leaders reflect on how their organisations are responding to trends in evidence-based practice, innovation capabilities, place-based service design and collaboration. +Audio

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The value of a peer operated service

The value of a peer operated service

Insights from SVA’s analysis of a peer operated mental health service which reveals just how and why this approach is so valuable to those accessing the service and the local mental health system. +Audio

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surfer on wave & swimmer with floats

Sector trends: stories from the frontline part 1

Leaders in the social sector reflect on current trends and how their organisations are responding to be the most effective funders and service providers. Part 1 of 2. + Podcast

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Barriers in front of person in wheelchair being erased

Capacity building of employers is needed to grow disability employment

A model that uses expert support to build employers’ capacity is proving a necessary first step to increase workplace participation for people with disability. + Podcast

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Summer treats: staff picks

SVA staff share a collection of articles, podcasts, books, videos and films touching on sector topics that have inspired them as they go about their work to address disadvantage.

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