The leading management publication for the social sector.

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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Explore articles

SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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Balloon with 2 men lifting up above city scape

Founding SVA Consulting

Four of the key players behind Australia’s first dedicated non-profit consultancy for the social sector tell the story of setting up and shepherding SVA Consulting through its initial years. +Podcast

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Scaling SVA Consulting: an insider’s perspective

SVA Consulting Executive Director, Olivia Hilton reflects on what brought her to the business and the principles that have shaped and guided its growth. +Podcast

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Impact group

How to be more effective in reducing disadvantage?

After 10 years in the sector, SVA Consulting reflects on the strategies and interventions that it has seen deliver the greatest impact. +Audio

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What makes for a collaborative philanthropic partnership?

Indigenous women’s social enterprise, Marnin Studio and SVA describe what it takes to create a collaborative philanthropic partnership. +Audio

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