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Sharing insights from SVA’s work and across the social sector to prompt learning and discussion about effective practice.

Navigating change in the public and social sectors

Public and social sector leaders discuss navigating transformation and disruption – from a session at IPAA Victoria’s Public Sector Week 2019.

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Mergers and acquisitions: four things for boards to keep top of mind

How to get real about the questions not-for-profit board members need to ask when a merger or acquisition comes up.

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The cost of dying

How do you address the costly business of funerals for those that can’t afford them? SVA and a host of unlikely partners might just have nailed it with an initiative tackling both funeral costs and the way people save.

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‘Bulletproof problem solving’: could it work in the social sector?

SVA CEO, Suzie Riddell talks to Rob McLean, Director Emeritus of McKinsey and Company, about problem solving and how the seven step process from his co-authored book can be applied to complex social issues. +Podcast

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How can evaluation better recognise Indigenous self-determination?

The right of Indigenous peoples to self-determination has significant implications for evaluating policies and programs that affect Aboriginal and Torres Strait Islander peoples. +Audio

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How ‘help seekers’ are informing Lifeline’s digital service innovation

The story of how Lifeline Australia brought the beneficiaries’ voice and experience into developing a text-based, crisis support service.

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Explore articles

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Consumer faced with 3 doors

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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