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Sharing insights from SVA’s work and across the social sector to prompt learning and discussion about effective practice.

How can evaluation better recognise Indigenous self-determination?

The right of Indigenous peoples to self-determination has significant implications for evaluating policies and programs that affect Aboriginal and Torres Strait Islander peoples.

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How ‘help seekers’ are informing Lifeline’s digital service innovation

The story of how Lifeline Australia brought the beneficiaries’ voice and experience into developing a text-based, crisis support service.

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Where to next for SDA?

How can improvements to the Specialist Disability Accommodation (SDA) landscape be made to deliver high quality housing options for people with disability? +Audio

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Social impact bonds: a letter from the frontline – part 2

After seven years ‘in the trenches’ as part of Australia’s foray into social impact bonds, Elyse Sainty outlines her ‘thoughts and prayers’ for the future of social impact bonds. +Audio

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Improving the outcomes for older women at risk of homelessness

Older single women are the fastest growing cohort of people experiencing homelessness in Australia. Why is this? And what are the drivers for better outcomes for these women?

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Social impact bonds: a letter from the frontline

After seven years ‘in the trenches’ working on social impact bonds (SIBs), Elyse Sainty shares her insights around SIB myths and legends. +Audio

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Explore articles

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Consumer faced with 3 doors

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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group of execs looking through glasses at clients

Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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