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The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Explore articles

You’ve got to admit it’s NOT getting better…

Executive Director’s note from Issue 8, June 2014 on Doing things differently.

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Embedding continuous improvement

The framework that drives sustainable social change in social purpose organisations (and their funders) supporting them to get better at what they do.

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How to grow impact investing

What will it take for the Australian impact investing market to flourish? Brendan Ferguson takes a comprehensive look at the challenges and ways to overcome them.

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Collaboration: six mistakes to avoid

Learn from others and make your collaboration work.

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Getting the most out of SROI

A full Social Return on Investment (SROI) report isn’t the only way to benefit from applying the SROI framework.

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A guide to recruiting young directors

Younger directors, if properly recruited, mentored and supported, can provide diversity and innovation.

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Seeing eye to eye with stakeholders

Find out how CERA involved key partners and stakeholders in developing its strategy resulting in stronger relationships, clarity on roles and a better plan.

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