The leading management publication for the social sector.

How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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Kickstarting an innovation strategy

Four organisations in the disability sector share how and why they responded to sector changes by launching an innovation strategy. + Podcast

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Explore articles

You’ve got to admit it’s NOT getting better…

Executive Director’s note from Issue 8, June 2014 on Doing things differently.

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Embedding continuous improvement

The framework that drives sustainable social change in social purpose organisations (and their funders) supporting them to get better at what they do.

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How to grow impact investing

What will it take for the Australian impact investing market to flourish? Brendan Ferguson takes a comprehensive look at the challenges and ways to overcome them.

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Collaboration: six mistakes to avoid

Learn from others and make your collaboration work.

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Getting the most out of SROI

A full Social Return on Investment (SROI) report isn’t the only way to benefit from applying the SROI framework.

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A guide to recruiting young directors

Younger directors, if properly recruited, mentored and supported, can provide diversity and innovation.

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Seeing eye to eye with stakeholders

Find out how CERA involved key partners and stakeholders in developing its strategy resulting in stronger relationships, clarity on roles and a better plan.

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