The leading management publication for the social sector.

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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Explore articles

Financing social change

Executive Director’s note from Issue 4, May 2013.

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Shared Value: a new paradigm for corporate strategy

SVA Consulting was invited to join a meeting of practitioners and a Leadership Summit in Boston, US to explore the concept of ‘Shared Value’ and how to find and create it.

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Pinning benefit bonds down

The introduction of Australia’s first social benefit bond has brought the spotlight onto this innovative funding mechanism which allows investors to blend business with social change.

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Experiments with affordable homes

Keith Bryant explores a government-led innovation in planning and design which offers a solution to the affordable housing shortage without straining the public purse.

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More than a trust, SecondBite’s security

How SecondBite, a rapidly expanding non-profit, sowed the seeds for a secure future.

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Goodstart: a story of impact investing

While the buy-up of bankrupt ABC Learning relied on a new finance mechanism, the bedrock of the Goodstart deal was the collaboration between disparate players.

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A major donor funding plan in six steps

This six step process demystifies the art and science of finding, engaging and stewarding major donors.

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