The leading management publication for the social sector.

How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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Kickstarting an innovation strategy

Four organisations in the disability sector share how and why they responded to sector changes by launching an innovation strategy. + Podcast

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Explore articles

Impact: in a different league

Executive Director’s note from Issue 12, June 2015.

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Lining up community and business goals

Adam Check, Head of Community at the NRL, talks about the NRL’s community engagement strategy, practicing what you preach, and how this can contribute to the Game’s bottom line.

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Is your program suitable for a social impact bond?

A practical guide to help you self-assess your program’s appropriateness for a social impact bond (SIB).

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Innovating with impact in education

Kevan Collins, CEO of the UK Education Endowment Foundation, describes the three ingredients of a system which supports ‘disciplined innovation’.

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Thinking clearly about challenging problems

Deconstructing a complex problem using issue trees can infuse a new sense of clarity and lead to efficient solutions.

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Data needed to innovate and scale

Rob Koczkar, SVA CEO, describes how we can achieve improved social outcomes by applying business disciplines, particularly through improved availability and use of data.

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Indigenous employment: quality, not quantity

Closing the gap in Indigenous employment will require sustainable opportunities that provide meaningful careers, says Adrian Appo. Only then will the numbers follow.

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