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The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Explore articles

Impact: in a different league

Executive Director’s note from Issue 12, June 2015.

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Lining up community and business goals

Adam Check, Head of Community at the NRL, talks about the NRL’s community engagement strategy, practicing what you preach, and how this can contribute to the Game’s bottom line.

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Is your program suitable for a social impact bond?

A practical guide to help you self-assess your program’s appropriateness for a social impact bond (SIB).

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Innovating with impact in education

Kevan Collins, CEO of the UK Education Endowment Foundation, describes the three ingredients of a system which supports ‘disciplined innovation’.

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Thinking clearly about challenging problems

Deconstructing a complex problem using issue trees can infuse a new sense of clarity and lead to efficient solutions.

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Data needed to innovate and scale

Rob Koczkar, SVA CEO, describes how we can achieve improved social outcomes by applying business disciplines, particularly through improved availability and use of data.

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Indigenous employment: quality, not quantity

Closing the gap in Indigenous employment will require sustainable opportunities that provide meaningful careers, says Adrian Appo. Only then will the numbers follow.

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