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The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Explore articles

Evaluation: it’s your business

Executive Director’s note from Issue 5, September 2013 on new approaches to measurement and evaluation.

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Brave leaders hold and measure clear goals

New Philanthropy Capital’s Tris Lumley would die happy if every non-profit organisation set clear goals, measured them, held to them and stopped making excuses.

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Stop proving; start improving!

A challenging case for refocusing measurement and evaluation around simple measures that drive improvement rather than time-consuming academic studies that provide ‘proof’.

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Innovative way to measure what matters

IBA has developed an affordable, transparent and objective system that measures social impact and is helping management make appropriate and timely decisions to improve outcomes.

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Putting the ‘ROI’ back into SROI

How to use Social Return on Investment (SROI) to compare social investments.

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Social enterprise: how to pick a winner

Larger, profitable enterprises providing long-term employment are the best bet for a social investment, according to a study of 28 social enterprises by SVA Consulting.

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Seven steps to effective advocacy

SVA’s seven-step process will help social sector leaders develop a strategy to advocate for change.

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