Scenario planning for times of great uncertainty
Using scenario planning is a valuable way to understand the potential impacts on demand when many uncertainties are at play – as demonstrated in this example in the Victorian child and family services sector during Covid-19. +Audio Read More Medium Read
Mergers and acquisitions: four things for boards to keep top of mind
How to get real about the questions not-for-profit board members need to ask when a merger or acquisition comes up. Read More Short Read
‘Bulletproof problem solving’: could it work in the social sector?
SVA CEO, Suzie Riddell talks to Rob McLean, Director Emeritus of McKinsey and Company, about problem solving and how the seven step process from his co-authored book can be applied to complex social issues. +Podcast Read More Medium Read
How ‘help seekers’ are informing Lifeline’s digital service innovation
The story of how Lifeline Australia brought the beneficiaries’ voice and experience into developing a text-based, crisis support service. Read More Medium Read
Harnessing the power of client feedback
A good client feedback system helps improve both client outcomes and financial sustainability. What does it look like and how does the disability sector stack up? Read More Medium Read
Strategy in the social purpose sector: what’s critical?
SVA’s strategy consultants share their thoughts and observations about developing and implementing strategy in the social sector. +Video Read More Long Read
Growing effectiveness – one year on
This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework. Read More Short Read
How disability service providers can become more customer-centric
A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast Read More Long Read
Are you really focused on your clients?
Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact. Read More Medium Read
Implementation science: what is it?
The social sector needs to take notice of this growing field that’s driving better interventions in health, education and human services. +Podcast Read More Medium Read
How culture eats strategy in the social sector
Richard Spencer explores what it takes to create and maintain a healthy culture and how it contributes to effectiveness in the social sector. +Podcast Read More Long Read
SVA Fundamentals for Impact: are you doing good?
The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio Read More Long Read
How to be more effective in reducing disadvantage?
After 10 years in the sector, SVA Consulting reflects on the strategies and interventions that it has seen deliver the greatest impact. +Audio Read More Long Read
The value of a peer operated service
Insights from SVA’s analysis of a peer operated mental health service which reveals just how and why this approach is so valuable to those accessing the service and the local mental health system. +Audio Read More Medium Read
Process efficiencies help non-profits achieve more impact
Case studies show social purpose organisations are reaping the benefits of improved process efficiencies. Find out how. + Podcast Read More Medium Read
Lining up community and business goals
Adam Check, Head of Community at the NRL, talks about the NRL’s community engagement strategy, practicing what you preach, and how this can contribute to the Game’s bottom line. Read More Medium Read
Making your mission matter
We talk a lot about ‘mission’ in the for-purpose sector. But what is a mission, and how do organisations think about and use their mission? Three CEOs share their experience. Read More Long Read
The hidden business of social enterprise
Having a social purpose does not exempt an enterprise from the essentials of business; even if it’s hard to see you must have a sound business engine at the core. Read More Long Read