The leading management publication for the social sector.

Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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highlighting your customers

How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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illustration for 'are you focused on your clients'

Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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implementation science illustration

Implementation science: what is it?

The social sector needs to take notice of this growing field that’s driving better interventions in health, education and human services. +Podcast

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breakfasts from different cultures

How culture eats strategy in the social sector

Richard Spencer explores what it takes to create and maintain a healthy culture and how it contributes to effectiveness in the social sector. +Podcast

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SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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Impact group

How to be more effective in reducing disadvantage?

After 10 years in the sector, SVA Consulting reflects on the strategies and interventions that it has seen deliver the greatest impact. +Audio

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The value of a peer operated service

The value of a peer operated service

Insights from SVA’s analysis of a peer operated mental health service which reveals just how and why this approach is so valuable to those accessing the service and the local mental health system. +Audio

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Process efficiencies

Process efficiencies help non-profits achieve more impact

Case studies show social purpose organisations are reaping the benefits of improved process efficiencies. Find out how. + Podcast

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