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The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Explore articles

group of execs looking through glasses at clients

Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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breakfasts from different cultures

How culture eats strategy in the social sector

Richard Spencer explores what it takes to create and maintain a healthy culture and how it contributes to effectiveness in the social sector. +Podcast

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Staff picks illustration

Summer treats: staff picks 2017

Once again SVA staff offer a plethora of treats for your holiday reflections and inspiration.

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Features of successful community leadership programs

What do successful community leadership programs look like? SVA shares insights from programs it has reviewed. +Podcast

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leadership-complexity & change

Leadership amidst complexity and change

Lisa Paul AO PSM, previously secretary in Federal Government departments responsible for education and employment, talks about her approach to the challenges of leadership, its loneliness and rewards. +Podcast

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SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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two people looking out from heart with ladder to brain

Arriving at a career on purpose

New directors in SVA’s consulting team, Susie King and Malcolm Garrow give fresh perspectives on the social sector and share what’s brought them to a career in this sector.

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Making executive transitions work

Six CEOs share their advice for ensuring success in executive-level transitions between the commercial and social purpose sectors.

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Vision, mission or just wishin’

Graham Long, CEO of The Wayside Chapel, talks about how he puts Wayside’s mission into practice and what he has learnt along the way.

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Making your mission matter

We talk a lot about ‘mission’ in the for-purpose sector. But what is a mission, and how do organisations think about and use their mission? Three CEOs share their experience.

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A guide to recruiting young directors

Younger directors, if properly recruited, mentored and supported, can provide diversity and innovation.

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Taking the lead: CEO insights

Seven CEOs from the for-purpose sector share their insights on the role of the leader, and what is required to lead our sector today.

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The fantasy of leadership: are you being seduced?

Geoff Aigner posits that our belief in mythical leaders who can solve all our problems has led to cynicism as well as inadequate responses to complex social challenges.

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The first 100 days of a CEO’s tenure

Have you ever wondered about the best way to navigate those initial critical days in the top job? Six non-profit CEOs talk about how to make the best impact and impression.

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