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The leading management publication for the social sector.

Growing effectiveness – one year on

This month marks a year since SVA launched the SVA Fundamentals for Impact. Over that time we have learnt a lot about how to use and adapt the framework.

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Competition: it’s all about the consumer

Robert Fitzgerald AM from the Productivity Commission talks about competition, contestability and consumer choice in the social sector. +Podcast

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PODCAST – Competition: it’s all about the consumer

Audio segments of Robert Fitzgerald AM from the Productivity Commission talking about competition, contestability and consumer choice in the social sector. +Podcast

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Not-for-profit boards: put clients first

Not-for-profit boards need to put clients ahead of their own organisation’s ambitions, says Robert Fitzgerald AM – whether in the context of mergers and acquisitions or other decisions. +Podcast

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How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers. +Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you focus on your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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Explore articles

Solving the employment issue

Executive Director’s note from Issue 3, February 2013.

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Indigenous employment: quality, not quantity

Closing the gap in Indigenous employment will require sustainable opportunities that provide meaningful careers, says Adrian Appo. Only then will the numbers follow.

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Destructive board cultures and how to transform them

David White looks at how unhealthy board behaviours can derail a board and ways to go about changing them.

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The hidden business of social enterprises

Having a social purpose does not exempt an enterprise from the essentials of business; even if it’s hard to see you must have a sound business engine at the core.

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Laying the foundations for collective impact in solving unemployment

Insights from the collaborative Queensland Social Enterprise (QSE) project which helped set up or expand over 50 social enterprises to address employment exclusion.

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STREAT’s ahead: funding social impact with equity

A look at social enterprise STREAT’s out-of-the-box approach to expansion which attracted equity investment and doubled its capacity overnight.

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Give power to those with the problems

Despite our obsession with meritocracy, it is not always the best way to address our social problems. Do we have blind spots?

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