The leading management publication for the social sector.

How disability service providers can become more customer-centric

A practical guide for providers looking to be more effective and efficient in supporting customers.+Podcast

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Are you really focused on your clients?

Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.

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How to go about a non-profit merger

A how-to guide for non-profit organisations exploring whether a merger is right for them and, if so, how to go about it. +Podcast

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SVA Fundamentals for Impact: are you doing good?

The SVA Fundamentals for Impact enable organisations to assess whether they are being effective and how they can do better. Why and how was the framework developed? +Audio

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Kickstarting an innovation strategy

Four organisations in the disability sector share how and why they responded to sector changes by launching an innovation strategy. + Podcast

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Explore articles

Soft skills and hard data

Executive Director’s note from Issue 11, March 2015.

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Three weeks in the desert: engaging with Indigenous communities

Brendan Ferguson explores the Martu people’s deep connection to country through a Social Return on Investment analysis.

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Making executive transitions work

Six CEOs share their advice for ensuring success in executive-level transitions between the commercial and social purpose sectors.

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Be better tomorrow – the AIME approach to caring for staff

In a sector dedicated to supporting others, how do we take care of the carers? For AIME supporting its staff is central to how it goes about helping to close the gap in Indigenous education.

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Partnerships: the heart of venture philanthropy

Understand what venture philanthropy is and the commitment required from both ventures and philanthropists to make it work.

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Data Labs: opening up existing data

Data Labs are a new, low-cost way to understand service impact using existing data. What are Data Labs and how can they help identify what is having the greatest impact?

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Look before you leap into buying outcomes measurement software

The right software can make outcomes measurement and evaluation a lot easier. But how do you select the best outcomes measurement software for your organisation?

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